Back to Store
Legal Documentation

Terms & Conditions

Welcome to NIVASHOP. Please read these terms carefully before placing orders for our custom 3D printing services, IoT hardware components, and store products.

Last Updated: August 24, 2026 • Version 2.4
1

Acceptance of Terms

By accessing, browsing, creating an account, or placing an order on NIVASHOP ("Website", "We", "Us", or "Our"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our platform and manufacturing services.

2

Custom 3D Printing & Manufacturing Services

NIVASHOP provides specialized additive manufacturing (3D printing) based on 3D CAD mesh files (.STL, .OBJ, .STEP) and reference specification images uploaded by users.

  • Dimensional Tolerances: Standard FDM and SLA prints carry a dimensional tolerance of ±0.2mm or 0.2%, whichever is greater.
  • Material Integrity: Selected materials (PLA, PETG, ABS, Carbon Fiber) will be processed as requested. Surface layer lines are inherent characteristics of additive manufacturing unless post-processing is explicitly requested.
  • File Validation: Our automated and engineering review teams verify file geometry before printing. If a mesh file contains non-manifold geometry or unprintable thin walls, we reserve the right to pause production and request an updated file.
3

Pricing, Quotations & Orders

All prices listed on standard store products are in Indian Rupees (INR ₹) inclusive of applicable taxes unless specified otherwise.

For custom print requests, manual quote estimates are calculated based on volume, material choice, infill percentage, and print duration. Custom quotes remain valid for 14 days from issuance.

4

Payment Gateway & Transactions

Payments are securely processed via Razorpay supporting UPI, Credit/Debit Cards, and NetBanking. Production on custom 3D orders begins strictly after payment confirmation. We do not store credit card or banking PIN details on our servers.

5

Intellectual Property & File Ownership

User Ownership: You retain 100% full intellectual property rights to any 3D models, CAD drawings, or designs uploaded to NIVASHOP.

We execute strict confidentiality. Your uploaded files will strictly be used for manufacturing, quality inspection, and quote generation, and will NEVER be resold, shared, or distributed to third parties.

6

Cancellations & Returns Policy

Standard Products: Standard catalog items can be returned within 7 days of receipt if unopened and undamaged.

Custom 3D Print Items: Custom manufactured parts are unique to your specifications. Cancellations are permitted prior to slicing/printing initiation. Once printing has commenced, custom orders cannot be cancelled or refunded unless there is a verifiable manufacturing defect or shipping damage.

7

Governing Law & Contact

These terms shall be governed by and construed in accordance with the laws of India. For legal inquiries or support regarding these terms, please contact us at nivashop.in@gmail.com.

Have questions about custom order terms?

Our engineering support team is here to assist you 24/7.

Contact Support